Items related to Customer Driven Company
Customer satisfaction is now the buzz word on every executive's lips. This book, based on the Forum Corporation's in-depth research, provides any manager with a proven, step-by-step program for investigating, promoting, measuring, and rewarding the product and service excellence that leads to true customer loyalty. With both leadership techniques and problem-solving tools, this is the most practical book ever written on giving the customer what the customer wants.
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About the Author:
Richard C. Whiteley, one of the world's most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America's leading experts on customer-focused quality.
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- PublisherRandom House Business Books
- Publication date1993
- ISBN 10 0712689281
- ISBN 13 9780712689281
- BindingPaperback
- Number of pages105
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Customer Driven Company
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Book Description Paperback. Condition: Very Good. Customer Driven Company This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780712689281
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Customer Driven Company
Published by
Random House Business Books
(1993)
ISBN 10: 0712689281
ISBN 13: 9780712689281
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Softcover
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Book Description Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Seller Inventory # M00712689281-V
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Customer Driven Company
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Book Description Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780712689281
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The Customer Driven Company Moving From Talk To Action
Published by
Business Books, London
(1991)
ISBN 10: 0712689281
ISBN 13: 9780712689281
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Pictorial Soft Cover
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Book Description Pictorial Soft Cover. Condition: Fine. Reprint. 307 pages. Book appears to have hardly been read and is in Fine condition throughout. The only exception is a small inscription to the inside page. The Experience And Insights Of These Executives, Plus The Author's Highly Practical Advice Advice, Will Enable Managers To Make Their Organizations Customer-driven At Every Level. Seller Inventory # 066117
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The Customer Driven Company: Moving from Talk to Action
Published by
Century Business, UK
(1992)
ISBN 10: 0712689281
ISBN 13: 9780712689281
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Soft cover
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Book Description Soft cover. Condition: Good - Some Wear. Reprint. Fading along spine. Page browning starting. Seller Inventory # 073686
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